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Older adults and self-service banking: A user centred study into the behaviour of older adults interacting with automated teller machines, collected and synthesised using visual research methods
(Iterations, 2017)
Older adults and self-service banking: a user centred study into the behaviour of older adults interacting with automated teller machines, collected and synthesised using visual research methods.
An Investigation into ATM’s. A user centered study (of older adults) for the development of increased security & usability based on user behaviour.
(Europe Chapter Human Factors and Ergonomics Society, 2015-10-16)