Search
Now showing items 1-4 of 4
Service provision in Castlerea Prison : adequacy and shortfall from the perspective of prisoners
(2005)
This study is an examination of the needs of Castlerea prisoners and the adequacy of service provision in the prison. The Irish prison population presents as a severely disadvantaged and marginalised group (O’Mahony 1996; ...
Innovation in the Irish public sector
(2013)
The following document provides an investigation into innovation in the Irish Public Sector (IPS). To facilitate this, a number of areas had to be studied first in order to understand the origins of innovation. These ...
Facilitating the transition from product-orientated to product service systems
(2013)
Many traditional manufacturing firms within the EU are increasingly challenged by companies operating in developing countries with low-cost labour bases (Yoon et al., 2012). Instead, manufacturers are encouraged to develop ...
Socially integrative customer service (SICS) : identification of a symbiotic link with corporate social responsibility
(2005)
The aim of this study is to answer the research question "can customer service be revitalised through identification of a symbiotic relationship with social responsibility, linked by people-centricity?" The concept of ...