Analysing the relationship between personality traits and use of emoji in the workplace

Abstract

The aim of this study was to investigate the relationship between personality, age and gender and the use of emoji in the workplace. To date, there is a gap in knowledge of how emoji are used in professional communication. The study hypothesised that those who were identified as being extroverted, agreeable and open to new experiences would use emoji more often in the workplace, as would females and younger people. Using the Ten Item Personality Inventory and a questionnaire related to the use of emoji, results from 151 adults indicated a slight correlation between extroversion and use of emoji in the workplace, as well as a stronger correlation between gender and age. Research on use of emoji is still in its infancy and these findings create a foundation for future studies on emoji use in the workplace.