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dc.contributor.authorDelaney, Mary
dc.contributor.authorArchbold, Johanna
dc.contributor.authorCleary, Ann
dc.contributor.authorDodd, Lorna
dc.contributor.authorDoherty, Patrick
dc.contributor.authorO'Brien, Terry
dc.contributor.authorRicken, Jean
dc.contributor.authorWaldron, Margaret
dc.identifier.citationDelaney, M., Archbold, J., Cleary, A., Dodd, L., Doherty, P., Brien, T. O., Ricken, J., & Waldron, M. (2020). Delivering Library Services in a time of crisis: Technological Higher Education Association Libraries responding to COVID-19 from March – August 2020. All Ireland Journal of Higher Education, 12(3).
dc.description.abstractThis paper presents the experience of eight Irish academic libraries from the Technological Higher Education Association (THEA) from March – August 2020 while delivering library services during the COVID-19 pandemic. It presents a snapshot of their experience at this time outlining the challenges faced by libraries in closing their doors and pivoting to delivering library services only. For much of this time library buildings were closed to students thereby making, study desks, group spaces, PCs, access to collections and to library staff at information desks unavailable. Instead library staff worked remotely directing students to the vast array of resources available online from our library websites. Information Desks were replaced with online chat, emails, phone calls and extensive help in the form of guides made available from library websites. Libraries have been offering blended approaches i.e. mix of online and traditional resources for years but this pivot to online only, posed challenges. This article outlines how the THEA sector responded to these challenges and discusses the value of collaboration across the sector and the benefits of this collaborative approach in a time of crisis.en_US
dc.publisherAll Ireland Journal of Higher Educationen_US
dc.rightsAttribution-NonCommercial-ShareAlike 2.0 Generic (CC BY-NC-SA 2.0)*
dc.subjectLibrary Servicesen_US
dc.subjectTechnological Higher Education Association (THEA)en_US
dc.subjectChange Managementen_US
dc.titleDelivering Library Services in a time of crisis; Technological Higher Education Association Libraries responding to COVID-19 from March – August 2020en_US
dc.contributor.affiliationInstitute of Technology Carlowen_US
dc.contributor.affiliationAthlone Institute of Technologyen_US
dc.contributor.affiliationDundalk Institute of Technologyen_US
dc.contributor.affiliationInstitute of Art, Design and Technologyen_US
dc.contributor.affiliationInstitute of Technology, Traleeen_US
dc.contributor.affiliationWaterford Institute of Technologyen_US
dc.contributor.affiliationCork Institute of Technologyen_US
dc.contributor.affiliationGalway-Mayo Institute of Technologyen_US
dc.audienceInformation Professionalsen_US

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Attribution-NonCommercial-ShareAlike 2.0 Generic (CC BY-NC-SA 2.0)
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