Browsing Department of Business & Management by Author "Callaghan, Fiona"
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An investigation into the motivational factors of call centre workers and the impact positive and negative forms of feedback have on employee performance.
Callaghan, Fiona (2017)The concept of employee feedback has been around for many years. Viewed as the core of personal and professional growth, feedback helps employees get better at what they do. Research has shown that surprisingly employees ...